Water pooled under the crisper drawers every week. The drain tube was blocked with sediment, so he flushed it and fitted a clip that stops the tube slipping. It took a second appointment to finish.
Aidan M.2026-06-24
Money, stated plainly
Rates, warranty and terms
One flat diagnostic on any Viking kitchen appliance, credited to the repair. A written estimate before anything is ordered.
| Item | Amount | Notes |
|---|---|---|
| Diagnostic visit | $80 | Flat. Covers travel, inspection and the written estimate. |
| Credit on approval | −$80 | Applied to the repair when you approve the work. |
| Parts | At cost + labour | Genuine OEM parts. Quoted before ordering. |
| Second visit to fit parts | No trip charge | Return visits on an approved repair are not billed again. |
| Cover | Term |
|---|---|
| Labour | 90 days |
| Parts | 365 days |
What the diagnostic buys
A technician on site, the appliance opened and tested rather than looked at, and a written estimate that names the part and the labour separately. If the fault is something you can resolve without a repair, we will say so and the visit ends there.
Hours
| Monday – Friday | 08:00–18:00 |
|---|---|
| Saturday | 09:00–16:00 |
| Sunday | Closed |
Calls placed after hours are returned the next working morning.
ScopeViking kitchen and outdoor appliances only. EPA Section 608 certified technicians for sealed-system refrigerant work.
RelatedPublished bands
What does the repair itself cost?
A band, not a single number: the firm figure is written down after the appliance has been opened and measured, and a range is what you can act on before that. Parts and labour together, fitted, for every category we take on.
| Repair | Typical range |
|---|---|
| Diagnostic visit | $80 flat |
| Igniter or burner assembly | $210–$560 |
| Oven thermostat or heating element | $180–$610 |
| Control board or touch panel | $410–$980 |
| Refrigeration fan or defrost system | $240–$640 |
| Dishwasher pump or control | $240–$670 |
| Compressor or sealed-system repair | $970–$2,640 |
Flat $80 diagnostic covering the visit and the full diagnostic sequence, credited toward the repair once you approve the work.A written estimate comes before any part is ordered or any labour is billed. Worth fixing, or worth replacing.
When is replacing it the better buy?
The comparison is not repair against nothing, it is repair against the appliance price below — before delivery, installation or any cabinetry the swap disturbs. A comparable Viking range, built-in refrigerator or dishwasher, appliance only — before delivery, installation or cabinetry. National appliance pricing, not Florida labour.
| Appliance | Appliance only |
|---|---|
| Professional range, the usual repair-or-replace comparison | $6,500–$14,500 |
| Built-in refrigerator or column | $9,500–$17,500 |
| Built-in dishwasher | $1,600–$3,200 |
Diagnostic$80
Flat, and credited toward the repair on approval.
Repairs on this page$80–$2,640
The span of the bands in the table, fitted. The estimate names the part and the
labour on separate lines before anything is ordered.
What people check before they book
How much does a repair from this table cost?
The visit is a flat $80 diagnostic, credited toward the repair once you approve it. The repair itself lands in the bands published on this page — igniter or burner assembly $210–$560; oven thermostat or heating element $180–$610; control board or touch panel $410–$980; refrigeration fan or defrost system $240–$640; dishwasher pump or control $240–$670; compressor or sealed-system repair $970–$2,640 — so $80 to $2,640 covers the work described here, parts and labour together. The firm number is written down after the appliance has been measured, never before.
Is the $80 diagnostic credited?
Flat $80 diagnostic, credited toward the repair when you approve the work. If you decide not to go ahead, the diagnostic stands on its own and you keep the written estimate, including what was measured and what was ruled out.
Why a range instead of a price?
Because the same complaint has more than one cause, and the causes do not cost the same. A written estimate comes before any part is ordered or any labour is billed. If the measurement rules out the expensive end, you see that on the estimate before you decide anything.
What is warranted after the repair?
90 days on our labour and 365 days on the parts we supply. Genuine OEM parts. A return visit on the same fault inside the term carries no second diagnostic and no trip charge.
Not answered here
Ring the bench and describe the symptom. A question that cannot be answered on the telephone is a question that needs a meter on the appliance, and we would rather say so than sell a visit to find out.
Owner verdicts
Verdicts on what the bill turned out to be
4.7 out of 5 from 61 customer reviews. Every one below is a single visit, in the words of the person who paid for it.The column unit ran without stopping and the floor beside it was warm to stand on. He measured current at the condenser, showed me the mat of dust and dog hair packed behind it, cleaned it and rechecked the fan draw. It cycles normally now.
Rachel K.2026-03-19
The upper oven would not hold a broil. He found a split in an element you could only see with the back panel off, replaced it and checked both terminals for heat damage while he was in there.
Hector R.2026-06-20
Next step
Book the diagnostic
Flat $80 diagnostic, credited toward the repair when you approve the work. A written estimate comes before any part is ordered or any labour is billed.
90 days on labour, 365 days on parts, genuine OEM parts only. Calls placed after hours are returned the next working morning.
Flat rate $80
Diagnostic visit in St. Augustine and St. Johns County. Credited toward the repair.